FAQ

Do you ship outside of Australia?

No, we currently only ship within Australia. If we do change our shipping policies, we will email this to our newsletter subscribers.

How long does shipping take?

Usually we get the product delivered to your address within 7-14 days. However, depending on customs, it could take up to 30 days, depending on how busy they are.

Will my delivery come in one go?

Depending on the size of the order, normally we send this out on one go. Large quantities will likely arrive separately.

How do I track my parcel?

Once you've completed a purchase, we will email you with a tracking number.

How secure is the website?

We run on Shopify, the world's most popular ecommerce website provider. All connections are encrypted with SSL and the payment gateway we use is Stripe which is certified to PCI Service Provider Level 1, the most stringent level of certification.